Return & Refund Policy

At Yardlyn, customer satisfaction is paramount. From lawn mowers to vacuum cleaners, we aim to meet your expectations. Our return and refund process is straightforward and trouble-free, ensuring your needs are met.

Return Eligibility Period

You may request a return within 30 days of delivery. This allows you to examine the product and confirm it meets your needs.

How to Initiate a Return

Returns are handled via mail with aid from our customer service team for an effortless process. Select from:

• A refund, or
  
• An exchange for another item of equal value
  

To start a return, contact us at support@yardlyn.shop and include:

• Your order number
  
• The product(s) you wish to return
  
• A brief reason for the return
  

Our team will provide detailed return instructions and a prepaid shipping label promptly if applicable.

Condition of Returned Items

In order to qualify for a refund or exchange, returned items must adhere to specific conditions:

• Items must be unused, uninstalled, and undamaged
  
• Products must be returned in their original packaging
  
• All accessories, manuals, and included components must be included
  
• Items showing signs of wear, alteration, or installation are not eligible
  

Returns that do not meet these conditions may not be accepted.

Return Shipping Label

Yardlyn offers a prepaid return shipping label with most orders for convenience. If not included, the support team can email a label to make the return process efficient.

No Restocking Fees

We uphold integrity and clarity in our service. Yardlyn refrains from charging restocking fees and ensures returns involve no concealed expenses.

Refunds & Exchanges

Once your return is received and inspected:

• Refunds are issued to the original payment method within 8 business days
  
• Exchanges are processed promptly, and replacement items are shipped as quickly as possible
  

You will receive an email confirmation once your refund is processed or your replacement item has been dispatched.

Quality Review & Customer Care

Every returned item goes through meticulous examination for fairness and precision. Customer feedback is instrumental in refining our products, packaging, and service to elevate every Yardlyn encounter.

Order Cancellations & Changes

If you need to cancel or modify an order, please contact us as soon as possible.

• Orders can only be changed or canceled before shipment
  
• Once an order has shipped, it must follow the standard return process
  

Need Assistance?

If you have any questions regarding returns or refunds, our support team is always happy to help:

Email: support@yardlyn.shop

Contact Us

For any questions, requests, or concerns about this Payment Policy, feel free to contact us:

Email: support@yardlyn.shop

Phone: +1 (513) 452-5463

Address: 771 St Clair Ave, Columbus, Ohio 43201, United States